Workflow and Quality Checks
We use a repeatable workflow designed for accuracy and consistency. Before full production (or fulfillment) begins, we confirm the standard with a small test run or “golden sample” when needed. If anything is unclear, we pause and confirm before continuing.
Our workflow (Bundling & Kitting)
- Intake + review – We receive materials, confirm quantities, and review your written instructions.
- Prototype / “golden sample” – We build a small test run to confirm packing sequence, inserts, and standards.
- Production setup – We set up a left-to-right workflow with labeled bins and tally tracking.
- Production + quality checks – We complete startup checks, in-process checks, and a final check before pack-out.
- Pack-out + closeout – We reconcile final counts, document the closeout, and prepare for pickup or return shipment.
Workflow (Small-Seller Fulfillment)
For fulfillment clients, we follow written SOPs for each SKU and pack-out pattern.
- Onboarding + standards – We confirm SOPs, packing rules, inserts, and “hold” conditions before launch.
- Inventory organization – Inventory must be labeled and stored in defined locations (if it isn’t labeled, it isn’t pickable).
- Pick + pack – Orders are packed to your SOPs (right item, right quantity, right inserts).
- Exceptions (“hold and confirm”) – If an order can’t be completed as written, we hold it and contact the client for a decision.
- Shipping – Orders ship using agreed upon shipping method/account.
- Shipping cadence – We do not offer same-day shipping. Orders received before 5:00 PM Central ship the next business day. Weekend orders are processed Monday and ship Tuesday. Holiday orders are processed the next business day and ship the following day.
Quality Checks
- Startup check to confirm the standard
- In-process checks at intervals
- Final count reconciliation before handoff (or shipment)
Our “Pause and Confirm” Rule
If instructions conflict, materials are missing, counts don’t reconcile, or a fulfillment order/SKU doesn’t match the SOP, we pause and confirm before continuing. This prevents avoidable errors and protects the final result.
What We’ll Need From You
- Products, packaging, and inserts provided by you
- Written instructions/SOPs (bullet points are perfect)
- Quantities + deadline (or fulfillment shipping cadence)
- A main contact for quick questions
- Photos/sample reference when packing order or insert placement matters
- For fulfillment: SKU list + variant details + clear pack-out rules
Getting Materials To/From Us
- Drop off locally (DFW/Tarrant County)
- Ship materials to us from anywhere in the U.S.
- We can ship completed work back using agreed upon shipping method/account (or coordinate pickup)
